I worked for 20 years as a public librarian, in a variety of positions, including jails, family literacy, bookmobile, and teen, children's and adult reference. I also wrote a library-related newspaper column for five and a half years. My research interests include public library service to underserved populations and increasing the diversity in the library profession.
BA in Dramatic Arts from University of California, Berkeley
Master's in Library and Information Science, San Jose State University, California.
Ph.D. in Communication & Information, University of Tennessee, Knoxville